Core Values That Drive Our Company

Passion for Innovation

Our customers are developing Nano and MEMS devices, solar, LED, and other semiconductor technologies. These organizations are creating solutions that are benefiting everyone – in healthcare, communications, alternative energies, and agriculture to name a few. Innovations of this nature will become even more important for future generations to effectively manage the limited natural resources that we have on this planet, especially in light of increasing world population and the growing demand for goods and services that accompany that population growth. We have the privilege of supporting these breakthrough technologies every day.

Environmental Stewardship & Craftsmanship

The ‘throw away’ mentality that many of us grew up with is changing. Our fundamental business model is built around the principle that well-engineered products can be reconditioned (“recycled”) to provide significant value for ongoing use. This type of mentality breeds resourcefulness, self-sufficiency and craftsmanship, which ultimately results in savings and value that can be passed along to our customers.

Uncompromised Consistent Quality

Delivering a quality product or service should never be viewed as a single transaction, but as a sustained relationship built on integrity, performance, and trust. CSI’s commitment to quality is backed by our 100% customer satisfaction guarantee, providing us the ability to earn and keep long term, mutually beneficial relationships. We assure our performance through world class operations, sourcing, logistics management and documented processes. Likewise, our business partners are leaders in their respective fields and share this view.

Exceptional and Unique Value

CSI personnel deliver this through attention to detail, customization and creativity, applying that focus to both small or large complex projects alike. Additionally, our large in-house inventory and supply networks enables us to turn around individual components as well as fully reconditioned or customized systems in a matter of days as opposed to weeks.

Ownership & Trust

The people of Critical Systems are true leaders in their area of the business. We not only understand what we do, but why we’re doing it. We have a long term and very positive outlook for both Critical Systems and for our customers. We appreciate the value of multiple perspectives and diverse expertise, and encourage the best ideas to surface from anywhere within the organization. These attributes give us the basis for being the creative and responsive company that our customers have come to expect.

Since 1998, Critical Systems, Inc. (CSI) has been providing Gas Cabinet, Valve Manifold Boxes & Gas Abatement Systems (Gas Cabinets and Gas Scrubbers, etc.), and Orbital Welding Rental, Lease, Repair and Training Services related to process tool facilitation for Semiconductor, Biotech, Pharmaceutical and related industries. Company headquarters are in Boise, ID, with additional locations in Burnsville, MN, and Shrewsbury, PA, Austin, TX and Draper, UT.