Field Service Spotlight: Josh Campbell

Field services has unique challenges and unique benefits as well. It is a way for me to see the USA and experience different places and cultures. There is also a very diverse melting pot of different problems to solve at every job site.

Customer service is a very important part of our business and field services handles a good portion of it. With my knowledge and experience I am able to provide customers with the know-how to be more efficient and successful. For example, many customers will call me when a controller is in alarm, and I can typically walk them through a process to get it back online. I rely on customers as much as they rely on us for proper service.

The diversity and, occasionally, the stress of field services makes me feel more comfortable in any aspect of life, especially my capabilities in my career.

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Field Services