Inside Critical Systems Inc.: A Culture Built on Great People, Excellence, and Innovation

At Critical Systems Inc., culture is more than a set of values, it’s the way we work, grow, and connect every day. Rooted in a commitment to excellence, integrity, innovation, customer satisfaction, and teamwork, our culture empowers people to thrive and ideas to flourish.

Driven by Core Values

• Excellence is our standard. Whether we’re engineering precision systems or supporting our clients, we aim to exceed expectations in every detail.

• Integrity guides our actions. We believe in transparency, accountability, and doing the right thing—always.

• Innovation fuels our future. We encourage bold thinking, creative problem-solving, and continuous improvement.

• Customer Satisfaction is our mission. We listen closely, respond quickly, and deliver solutions that make a difference.

• Teamwork is the foundation of how we achieve our goals as a company. We rise to every challenge together, supporting one another and driving each team member toward success.

From day one, we’ve got your back. Whether you're an engineer, technician, or accountant, our team is here to answer questions, share knowledge, and make sure you feel right at home. Onboarding at CSI isn’t just about learning your role—it’s about understanding the whole business and building real connections across teams. We grow together; we win together.

One of the questions we hear most from future team members is, 'What’s your company culture like?' I always start by talking about the connection we have with our ownership. Our company owners genuinely care about every person on the team. When they visit our sites, they greet people by name, stop to chat, and truly want to know how we’re doing. That kind of personal connection is a big part of what makes our culture special.

This is best described as:

"At our core, we’re a team that values structure and accountability—but with the warmth and closeness of a small family business. We set high standards, support each other in reaching them, and celebrate our wins together. It’s a place where professionalism meets genuine connection."

A Collaborative Environment Where Ideas Thrive

At Critical Systems, collaboration is at the heart of our success. Our teams work closely across departments, sharing knowledge and building strong relationships. Open communication is encouraged at every level—whether it’s brainstorming in a meeting room or chatting over coffee in the break area.

We believe that the best ideas come from everywhere, so every voice matters. Employees are empowered to speak up, contribute, and help shape the future of our company.

We are growing as a company and encourage everyone to participate in making the changes for the future.  Bring your ideas and your energy, we will win together!

Investing in People: Growth Through Education and Experience

We’re passionate about helping our people grow. Through our Employee Educational Assistance Program, team members can pursue further education and certifications that align with their career goals. We also support professional development through industry trade shows, cross-company experiences, and hands-on learning opportunities.

Our leaders are coaches and mentors, not just managers. They actively support career development and encourage continuous learning, helping employees reach their full potential.

Traditions That Bring Us Together

Culture isn’t just about work, it’s about connection. One of our favorite traditions is our annual company BBQ, where employees come together to relax, celebrate, and enjoy great food. It’s a time to reflect on our achievements, strengthen bonds, and have a little fun. We have sites in Arizona, Pennsylvania, Oregon, and Idaho and we bring team members together to enjoy this event each year.

A Culture That Builds the Future

At Critical Systems Inc., we’re building more than just high-performance systems—we’re building a workplace where people feel valued, supported, and inspired. Our culture is a reflection of our people: smart, driven, collaborative, supportive and always striving to do better.

Whether you’re a customer, a partner, or a future team member, we invite you to experience the Critical Systems difference.